Head of Event Operations – Exhibitions

About the role

The Head of Event Operations will lead the delivery of large‑scale exhibitions and conferences for a leading international events business. Reporting to senior leadership, you will coach Operations Managers and Coordinators, oversee budgets and ensure each event meets the highest standards of profitability and attendee experience.

Key responsibilities

• Develop a high‑performance culture across the operations team, championing best practices and career development.
• Manage end‑to‑end delivery of a diverse portfolio of events, including budgeting, risk assessment and on‑site execution.
• Drive continuous improvement through feedback analysis, technology adoption and operational innovation.
• Recruit, train and mentor new team members, using KPIs to monitor performance.
• Maintain compliance with health, safety and security requirements for each event.

Required profile

• Proven track record delivering international, large‑scale B2B or B2C exhibitions (150+ stands) and multi‑stream conferences.
• Experience managing events with 1,000+ attendees and complex logistics across multiple geographies.
• Strong leadership skills with the ability to build a cohesive, ‘one‑team’ ethos.
• Excellent commercial acumen and budgetary control.

Required skills

• Floor plan creation
• Rigging
• Health & safety management

What we offer

• Base salary £70,000‑£80,000 per year plus up to 15% performance bonus.
• Hybrid working model based in London.
• Opportunity to lead a high‑performing operations team within a global events leader.