Head of Social

About the role

Dentsu Creative, a global creative agency network, is looking for a Head of Social for the UK. Based in the Manchester office (Monday and Tuesday) and operating across Manchester and London, the role is the senior figurehead and capability lead for social, leading teams and acting as a senior point of contact for social clients, platform partners and stakeholders. It combines social expertise with commercial leadership, overseeing social commercials and driving client growth and new business.

Key responsibilities

• Set the direction for social across the business and lead and grow the social offering, with expertise and thought leadership across platforms, formats and emerging trends
• Drive new business: lead pitches, build propositions and identify revenue-growth opportunities
• Secure and embed new clients, with strong onboarding, relationship building and long-term partnerships
• Own and oversee social commercials, ensuring profitable delivery and support for business growth targets
• Lead senior client relationships, including complex, multi-stakeholder accounts in B2B and B2C
• Work with strategy, creative, media and CXM teams to deliver integrated social solutions, and collaborate with global markets to scale best practices
• Represent the agency at industry panels, conferences and events

Required profile

• Deep, proven social expertise across platforms, content, community, paid social and measurement
• Track record in new business: pitching, winning clients and growing relationships
• Experience managing complex client environments and leading a multi-discipline team
• Experience with B2B and B2C clients
• Strong leadership, collaboration, communication and presentation skills

Required skills

• Understanding of platforms, content, community, paid social and measurement
• Commercial acumen: owning or contributing to social commercials, revenue growth and profitability
• Experience running reactive social accounts at scale

What we offer

• A permanent, full-time position with a competitive salary and a tailored benefits package
• Flexible working arrangements discussed on a case-by-case basis