Hospitality Apprentice - Luxury Hotel

About the role

The Torridon, a luxury independent hotel in the North West Highlands of Scotland, is recruiting a Hospitality Apprentice. The role gives hands-on experience across key areas of hospitality while working towards SVQ Level 5 and SVQ Level 6 qualifications. It suits someone enthusiastic, reliable and keen to build a long-term career in hospitality.

Key responsibilities

• Support day-to-day hotel operations and assist with guest service.
• Develop practical skills in food and beverage, housekeeping, reception and service standards.
• Follow a structured learning path with workplace training, practical experience and masterclasses, in partnership with Glasgow City College.
• Build a career pathway that may lead to food and beverage, front office, housekeeping, kitchen, guest services or estate-based operations, up to department manager.

Required profile

• Eligibility to work in the UK and meet the apprenticeship programme requirements.
• Basic standard of education, including literacy and numeracy suitable for SVQ Level 5 and 6.
• Good communication skills, reliability, punctuality and ability to follow instructions.
• Flexibility to work across departments, shifts, weekends and busy service periods.

What we offer

• Training, mentoring, leadership development and career progression.
• £250 wellbeing and learning grant, fitness discounts, free outdoor activities, employee assistance support and team bikes.
• 28 days' holiday increasing with length of service, compassionate leave and flexible rota support.
• Pension contributions, referral bonuses, tip sharing through Tronc, emergency support and long-service performance bonuses.
• Recognition through top performer meals, overnight stays, annual awards and team events.
• Lifestyle perks: restaurant and hotel stay discounts, shop discounts and friends-and-family rates.
• Subsidised meals, uniform provision and regular team treats.