Housing Options Advisor

About the role

Wyre Council is looking for two Housing Options Advisors to join its Housing Options Team, which delivers housing advice, intervention and prevention services across the Wyre area. The role provides specialist advice, assessment and casework to people who are homeless or threatened with homelessness, working with colleagues, partner agencies, landlords, letting agents and family networks to prevent homelessness and reduce the need for temporary accommodation.

Key responsibilities

• Provide specialist advice, assessment and casework to homeless or at-risk-of-homelessness people, identifying and addressing their housing and support needs in line with homelessness legislation, statutory guidance and Council policies.
• Prevent homelessness by helping clients stay in their homes or find alternative accommodation.
• Use problem-solving and analytical skills to interpret and apply homeless legislation.
• Work in a team to develop innovative solutions and improve the service.

Required profile

• Experience of carrying out robust enquiries.
• Competence to decide homelessness applications with a good understanding of the Part VII Housing Act 1996 (as amended), the code of guidance and case law, or substantial experience preventing homelessness, particularly in the private rented sector.
• Ability to deliver excellent outcomes for vulnerable clients and high-quality customer service.
• A full current UK driving licence.
• An enhanced DBS clearance (paid for by the employer).

What we offer

• Salary up to £36,581.
• 24 days annual leave rising to 29 days with length of service (pro rata).
• Flexible working arrangements and work-life balance.
• Employer pension contribution, free onsite parking and discounted gym membership.
• Access to occupational health and wellbeing services, extensive training and development, and a supportive workplace.

To apply, use the online application on the council's careers page; the closing date is 22 November 2026.