Installation Coordinator

About the role

The Installation Coordinator will act as the primary liaison between customers, engineers and suppliers, ensuring that installation projects are planned and delivered smoothly. This full‑time position is based near Aldermaston and offers a varied, customer‑focused environment.

Key responsibilities

• Schedule and coordinate installation appointments with customers.
• Liaise with engineering teams to plan and manage installation workloads.
• Communicate appointment details, updates and progress to customers.
• Monitor stock levels and chase suppliers to secure required materials.
• Maintain accurate records and update internal systems.
• Handle customer enquiries via telephone and email.
• Support the wider operations team with administrative tasks.
• Resolve logistical issues to ensure a professional customer experience from booking to installation.

Required profile

• Previous experience in coordination, scheduling, administration, customer service or operations.
• Strong organisational skills with the ability to prioritise a busy workload.
• Excellent communication and relationship‑building abilities.
• Attention to detail and accuracy.
• Calm under pressure and able to manage multiple tasks simultaneously.
• Proactive, customer‑focused attitude.

Required skills

• Microsoft Outlook
• Microsoft Excel
• Microsoft Office suite

What we offer

• Opportunity to work in a growing, well‑established business.
• Supportive team environment with a focus on professional development.
• Equal‑opportunity workplace that values diversity and inclusion.