Investigations Team Manager – Hybrid Role in Edinburgh

About the role

The Investigations Team Manager will lead the Workplace Resolution & Investigations (WRI) Centre of Excellence, shaping how Lloyds Banking Group handles conduct, misconduct and Speak‑Up matters. You will ensure fair, consistent outcomes while driving a data‑driven, insight‑led approach to investigations.

Key responsibilities

• Design and deliver a fair, consistent investigation process across the Group.
• Provide clear, evidence‑based findings to support business leaders and hearing managers.
• Guide senior managers on regulatory responsibilities and accountability.
• Promote early, informal resolution where appropriate and strengthen governance.
• Analyse case data to generate insights that improve organisational conduct.
• Collaborate with People & Places to embed best practice across the business.

Required profile

• Motivated to shape conduct outcomes and improve colleague experience.
• Strong judgement, integrity and ability to work independently.
• Experience leading investigations or workplace resolution functions.
• Excellent communication and stakeholder management skills.

Required skills

What we offer

• Hybrid working model – at least two days per week in the office.
• Flexible working options, including job share and hybrid arrangements.
• Competitive salary range £61,344 – £68,160 per year.
• Opportunity to influence a newly formed Centre of Excellence within a leading financial institution.