Learning & Education Administrator

About the role

The Learning & Education Administrator provides essential support to the Learning and Education Support Team at NHS Greater Glasgow and Clyde. Working from the Gartnavel Royal Hospital administration building, you will manage enquiries, maintain learning systems and help deliver a range of workforce development programmes.

Key responsibilities

• Operate the department help‑desk, handling email, telephone and online enquiries about eESS OLM, LearnPro, Turas Appraisal and other learning services.
• Log responses, create and configure new courses on eESS OLM, including venue booking, catering and advertising.
• Administer learning platforms – add venues, resources, courses, offerings and classes; provision user accounts and role‑based access.
• Test system changes after developments and ensure smooth operation of learning applications.
• Support Employability/Work Experience programmes – process applications, maintain the placement database and source placement opportunities.
• Assist with the Staff Bursary Scheme administration, handling application forms and related documentation.

Required profile

• SVQ Level 3 in Business Administration or equivalent qualification/experience (SCQF Level 6).
• ECDL or equivalent certification.
• Strong knowledge of Microsoft Office applications, including Word, Excel, Outlook and PowerPoint.

Required skills

• eESS OLM system administration.
• LearnPro platform usage.
• Turas Appraisal and Turas Executive Appraisal tools.
• Microsoft Office (Word, Excel, Outlook, PowerPoint).
• ECDL competency.