Lettings Administrator

About the role

You will join a well‑established property company that prioritises customer experience and service excellence. As the first point of contact for clients, you will provide timely support and manage enquiries across calls, emails and online queries.

Key responsibilities

• Handle inbound calls, emails and queries, ensuring professional and efficient resolution.
• Maintain a portfolio of clients and properties, arranging viewings and updating property databases.
• Upsell services and identify opportunities to match clients with suitable properties.
• Build strong relationships with clients to understand their needs and preferences.

Required profile

• Strong organisational abilities with the capacity to prioritise workload.
• Comfortable working in a sales‑driven environment and proactive in approach.
• Excellent communication and customer‑service skills.
• Experience in lettings or property is desirable but not essential.

Required skills

What we offer

• Competitive salary with bonus potential.
• Hybrid working arrangement.
• Extensive career progression opportunities.
• Access to a supportive team culture and continuous improvement programmes.