Lettings Administrator

About the role

Are you an experienced Lettings Administrator looking to join one of central London's most prominent estate agents? Our client seeks an exceptionally organised and proactive Lettings Administrator to provide essential administrative support across the lettings process and maintain their high‑service reputation.

Key responsibilities

• Managing the administration process from offer accepted through to completion and move‑in
• Preparing and processing tenancy paperwork and documentation
• Liaising with landlords, tenants, contractors and third parties throughout the lettings process
• Managing tenancy agreements and ensuring all documentation is accurate and completed on time
• Managing referencing, compliance and tenancy progression
• Producing and maintaining spreadsheets, reports and tracking documents
• Monitoring deadlines and chasing outstanding information proactively
• Ensuring all compliance requirements are met before move‑in
• Assisting with renewals, extensions and general tenancy administration
• Keeping property and applicant records accurate and up to date
• Supporting the lettings negotiators with day‑to‑day administration
• Communicating professionally with landlords and tenants and providing regular updates
• Identifying potential issues before they become problems and resolving them quickly

Required profile

• At least 1 year of lettings administration experience
• ARLA qualification preferred but not essential
• Highly organised and proactive with a positive attitude
• Excellent customer service and communication skills
• Ability to multi‑task and handle multiple jobs simultaneously
• Well presented and professional demeanor

Required skills

• Reapit
• Goodlord