Logistics Operations Manager

About the role

Highjam is seeking a highly organised, solutions‑focused Logistics & Operations Manager to oversee the delivery of stock, equipment and campaign materials across the UK. You will work closely with delivery partners, suppliers, warehouse teams and internal project teams to keep campaigns running smoothly.

Key responsibilities

• Manage stock ordering, allocation and distribution across multiple campaigns.
• Liaise with courier, freight and logistics partners to coordinate deliveries and collections.
• Monitor stock levels and maintain accurate inventory records.
• Troubleshoot and resolve logistics and delivery issues quickly and effectively.
• Track and report on stock movement, sales data and campaign performance.
• Produce operational reports and maintain accurate documentation.
• Coordinate warehouse activity and stock returns.
• Support project teams with campaign planning and logistics requirements.
• Attend events and activation sites when required.
• Identify opportunities to improve operational processes and efficiencies.
• Ensure deadlines are met across multiple projects simultaneously.
• Liaise with clients, staff, suppliers and colleagues.
• Order kit and stock from suppliers and clients, manage budgets using internal finance and reporting systems.

Required profile

• Strong logistics, operations or supply chain experience.
• Excellent organisational and administrative skills.
• Advanced Excel skills and confidence working with data.
• Strong written and verbal communication abilities.
• Highly proactive and solutions‑focused with excellent attention to detail.
• Good geographical knowledge of the UK.
• Comfortable managing multiple priorities in a fast‑paced environment.
• Willingness to travel to campaign locations; a clean driver’s licence is preferred.
• Enthusiastic, positive and ready to take on projects.

Required skills

• Advanced Excel

What we offer

• Opportunity to join a fast‑growing experiential marketing agency working with some of the UK’s biggest brands.
• Dynamic, collaborative team environment.
• Potential for career development and exposure to a variety of high‑profile campaigns.