Managing Principal Consultant – Life & Pensions

About the role

Capco is looking for a Managing Principal Consultant with deep Life & Pensions expertise to support and deliver high-impact projects for its UK clients. The role sits in the Insurance practice area and combines strategic leadership, delivery and hands-on consulting across digital transformation, data, regulatory change, customer transformation and AI-enabled business transformation. It is a hybrid position in London.

Key responsibilities

• Deliver complex change and transformation programmes in the Life & Pensions sector, using AI-enabled approaches where appropriate to improve efficiency, insight and delivery quality.
• Support initiatives across digital transformation, customer experience, data, regulatory change, AI and agile ways of working.
• Engage senior client stakeholders, coordinate multidisciplinary teams and embed responsible AI practices and governance throughout delivery.
• Support business development and account development, including identifying opportunities where AI creates measurable business value.
• Build trusted partnerships with clients, vendors and internal stakeholders and encourage practical adoption of AI-enabled ways of working.

Required profile

• Proven consultancy experience in the Life & Pensions sector.
• Track record delivering large-scale transformation programmes and complex change initiatives.
• Experience generating revenue in a consulting environment while managing senior client relationships.
• Excellent stakeholder management, influencing and relationship-building skills.

Required skills

• Deep knowledge of Life & Pensions operations, including policy administration, customer servicing, digital enablement, data governance and target operating model design.
• Understanding of how AI can enhance business and technology transformation.
• Bonus points: agile transformation and product ownership experience, UK Life & Pensions regulation, target operating model design, and experience with AI, automation or AI-enabled workflows in financial services.

What we offer

• Discretionary bonus, competitive pension, health, life and critical illness insurance.
• Mental health support and family-friendly leave, including maternity, adoption, shared parental and bereavement leave.
• Eight complimentary backup care sessions and five weeks of annual leave.
• Minimum 40 hours of training per year and a Business Coach from Day One.
• Gympass, travel insurance, Tastecard, season ticket loans, Cycle to Work and dental insurance.