MSP Sales Engineer - EMEA

About the role

NetApp is looking for an MSP Sales Engineer in Windsor, UK, to help Managed Service Provider partners build the technical capability to position, demonstrate, build and deliver NetApp solutions. The role drives technical enablement, pre-sales support and partner readiness through training, workshops and enablement programmes, and works closely with the technical stakeholders behind NetApp's strategic MSP Partner Business Plans. It supports deal success and helps partners turn NetApp technology into repeatable service-led outcomes around hybrid cloud, data protection, cyber resilience and operational efficiency.

Key responsibilities

• Deliver technical training, workshops and enablement sessions to MSP partners, one-to-one and in groups.
• Guide partners in building self-service demo capabilities and running independent product demonstrations and technical sales processes.
• Provide pre-sales technical guidance on solution design, proof-of-concept initiatives and technical objections.
• Support MSP Account Managers with the technical expertise needed to close deals.
• Work with technical stakeholders at key partners and support the Partner Sales Manager on the technical parts of partner business plans.
• Act as a liaison between partner technical teams and internal product, engineering and support teams.
• Keep partners informed on product updates, feature releases and technical roadmaps.
• Design and improve enablement content, tools and resources, and advocate for partner needs internally.

Required profile

• Strong technical sales engineering experience, able to guide partner technical teams and support complex sales cycles.
• Experience delivering technical training, workshops, enablement or certification programmes.
• Experience developing technical enablement content, tools and resources.
• Experience working with MSPs, service providers, distributors or channel partners.
• Experience in the MSP, cloud, storage, data protection or cybersecurity market is advantageous.

Required skills

• Pre-sales capabilities: solution design, proof-of-concept support and handling technical objections.
• Ability to enable partners to run product demos and technical sales motions independently.
• Strong relationship-building and communication skills, and the ability to act as a trusted technical advisor.

NetApp describes a hybrid working environment, with in-office and/or in-person expectations shared during recruitment. Applications are submitted only through the company website.