On-site IT Triage Technician – London
Peaple Talent · Londres et périphérie
Description du poste
About the role
We are seeking an On-site IT Triage Technician to join a busy, fast‑paced support team in London. The role is hands‑on and customer‑facing, ideal for someone who enjoys first‑line troubleshooting, working under pressure and delivering excellent service to end users.
Key responsibilities
- Provide first‑line support for IT applications and hardware.
- Log, diagnose and resolve incidents and service requests.
- Install, configure and maintain devices and software.
- Manage user accounts and mobile devices via Microsoft InTune.
- Support desk moves and office set‑ups.
- Deliver support through phone, Teams, email and face‑to‑face interactions.
Required profile
- Proven experience in 1st‑line IT support.
- Strong communication and customer‑service skills.
- Organised, proactive and detail‑focused approach.
- Ability to manage multiple tasks in a high‑pressure environment.
Required skills
- Microsoft 365
- Windows operating system
- Active Directory
- Exchange
- SCCM
- Microsoft InTune
What we offer
- Competitive salary £28,000 – £30,500 per year.
- 35‑hour week, shift‑based schedule.
- Fully onsite role in London (5 days a week).
- Opportunity to work in a dynamic, supportive IT environment.
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Peaple Talent
Londres et périphérie
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