Operations Coordinator – Transport

About the role

This full‑time position supports the day‑to‑day running of transport, customer service and supply‑chain activities for a fast‑growing logistics business operating across the UK and internationally.

Key responsibilities

• Coordinate and support domestic deliveries throughout the UK.
• Liaise daily with customers, suppliers and drivers to ensure smooth delivery and collection operations.
• Provide high‑level customer service and manage operational queries efficiently.
• Assist with route planning and scheduling for fleet operations.
• Support demand forecasting and stock planning to maintain supply continuity.
• Assist with import and export operations, coordinating with international shipping agents and freight partners.
• Manage shipping documentation and support customs and logistics administration.
• Work closely with accounts to resolve invoice and delivery‑related queries.
• Support transport compliance and reporting alongside the Transport Manager.
• React effectively to operational changes, delays and last‑minute issues.

Required profile

• Previous experience in operations, transport planning, logistics or supply‑chain coordination.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication skills, confident dealing with customers, suppliers and drivers.
• Good understanding of UK transport and logistics operations.
• Attention to detail and strong problem‑solving ability.
• Ability to remain calm and make sound decisions in a fast‑paced environment.
• Positive, flexible and team‑oriented approach.

Required skills

• Microsoft Excel (advanced)
• Microsoft Office