Operations Senior Administrator

About the role

We are looking for a highly organised Operations Senior Administrator to join our forward‑thinking team in Stokenchurch. The role supports field teams, coordinates with internal and external partners and drives operational excellence across the business.

Key responsibilities

• Maintain clear and effective communication between internal teams, external partners, the client and suppliers.
• Act as the operational expert, providing advice, troubleshooting and problem‑solving.
• Proactively improve processes and systems using the latest technology to increase efficiency and reduce costs.
• Support field‑team activities, including organising training sessions and events.
• Assist in the organisation of client off‑site conferences and meetings.
• Produce and distribute account toolkits and field documentation to agreed standards and deadlines.
• Coordinate with third‑party suppliers to manage equipment purchasing, distribution and asset tracking.
• Work with the wider team to create and maintain Salesforce and reporting systems on tablets and mobile devices.
• Resolve day‑to‑day operational issues across functions.

Required profile

• Highly organised with a curiosity for process improvement.
• Strong communication skills and ability to work collaboratively.
• Proactive problem‑solver who can manage multiple priorities.
• Comfortable working with field teams and external partners.

Required skills

• Salesforce

What we offer

• Salary up to £28,000 DOE.
• Hybrid working (3 days in the office).
• Generous holiday package – 26 days plus bank holidays, increasing to 31 days with service.
• Competitive pension plan.
• Dedicated community‑giving days.
• Perks including gym discounts, Peppy health support and DIGICARE+ app.
• Enhanced maternity/paternity leave and a supportive, inclusive culture.