Order Management Analyst – French Speaker

About the role

As an Order Management Analyst in the EMEA Shared Service Centre, you will support French‑speaking customers in the Iberian market and the internal sales team. You will ensure orders are processed accurately, stock is allocated efficiently, and the end‑to‑end fulfilment journey runs smoothly.

Key responsibilities

• Process customer orders and maintain master data in SAP.
• Attend supply‑chain meetings and coordinate stock allocations, especially during low‑stock or out‑of‑stock situations.
• Manage new product listings and delistings with local sales and logistics partners.
• Support promotional activities and trade events by working closely with sales teams.
• Analyse order data to improve case fill rates and on‑time delivery performance.

Required profile

• Fluent French communication skills, both written and spoken.
• Strong analytical mindset with the ability to influence and collaborate across teams.
• Experience in a customer‑focused, supply‑chain or order‑management environment.

Required skills

• SAP

What we offer

• Flexible start/end times and a 4.5‑day work week.
• 33 days annual leave including public holidays.
• Profit share, pension, life cover and health insurance.
• Shuttle bus, Cycle‑to‑Work scheme, EV charging and free parking.
• Modern gym with free classes and a new spin studio.