Part-Time Medical Receptionist (20 hrs/week)

About the role

We are looking for a friendly and organised Medical Receptionist to join our busy practice in Galashiels. Working 20 hours per week, you will be the first point of contact for patients and play a key role in delivering high‑quality customer service.

Key responsibilities

• Greet patients and visitors in a professional, welcoming manner.
• Manage telephone enquiries and schedule appointments.
• Process patient information accurately while maintaining confidentiality.
• Provide administrative support to clinical staff.
• Ensure the smooth day‑to‑day operation of the reception area.

Required profile

• Previous reception or administrative experience, preferably in a healthcare setting.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure in a busy environment.
• Strong organisational abilities and a caring attitude towards patients.

Required skills

• IT skills

What we offer

• Salary dependent on experience.
• Opportunity to join the NHS Pension Scheme.
• A supportive and friendly working environment.