Procurement Operations Manager – Procurement Excellence

About the role

The Procurement Operations Manager – Procurement Excellence will develop and maintain governance, reporting, processes and tools that drive global procurement performance. Working closely with Procurement, Operations, Finance, Legal, Compliance, Sustainability and IT stakeholders, you will ensure procurement activities are consistent, compliant, measurable and scalable across multiple business units and regions.

Key responsibilities

• Define, maintain and continuously improve procurement processes, policies and operating procedures, including playbooks, templates and governance standards.
• Establish reporting routines and governance forums to support effective decision‑making and audit readiness.
• Own the procurement KPI framework, develop dashboards, scorecards and reporting packs, and ensure consistent measurement across regions, sites and categories.
• Lead process‑improvement and digitalisation initiatives, identifying automation opportunities and enhancing data quality, transparency and accessibility.
• Support Category Management, Operational Procurement and Regional Procurement teams through standardised processes and performance reporting, collaborating with Finance, Legal, Compliance, Sustainability and IT.

Required profile

• Experience in procurement excellence, transformation, analytics, process improvement and digitalisation.
• Ability to work cross‑functionally with Finance, Legal, Compliance, Sustainability and IT stakeholders.
• Strong focus on governance, performance measurement and continuous improvement.

Required skills