Receptionist / Administrator – Adult Social Care (Learning Disabilities)

About the role

This position provides the first point of contact for a newly developed Education, Health & Wellbeing Hub supporting adults with learning disabilities, autism and complex needs. You will ensure a welcoming, safe and efficient reception while delivering high‑quality administrative support.

Key responsibilities

• Manage the front desk, greet visitors and direct them appropriately.
• Handle incoming calls, emails and general enquiries.
• Coordinate and update transport arrangements for residents.
• Maintain accurate records, registers and usage data.
• Support communication with families, carers and external professionals.
• Monitor health & safety logs, report repairs and conduct daily checks.
• Manage post, supplies and general office organisation, and support events and meetings.

Required profile

• Previous experience as a receptionist, administrator or front‑office professional.
• Strong customer‑service orientation with a professional and empathetic manner.
• Excellent organisational and multitasking abilities.
• Ability to work independently and as part of a team.
• Willingness to work occasional weekends on a rota basis.

Required skills

• Proficiency with Microsoft Office and standard office systems.

What we offer

• Immediate start with an ongoing, long‑term opportunity.
• Competitive hourly pay (£21.52‑£27.35) and supportive team environment.
• Opportunity to work in a rewarding adult social‑care setting.
• Enhanced DBS required (issued within the last 12 months).
• Being part of a newly developed, community‑focused service.