Receptionist / Clerical Officer – Business Support (Kirkintilloch)

About the role

The Business Support Team at NHS Greater Glasgow and Clyde is seeking a Receptionist/Clerical Officer to join the Administration and Clerical Team at Kirkintilloch Health & Care Centre. You will be the first point of contact for patients, visitors and staff, providing a professional and courteous service while supporting a range of community health teams.

Key responsibilities

• Welcome clients and members of the public, manage telephone enquiries and maintain confidentiality.
• Handle incoming and outgoing mail, deliveries and supplies.
• Enter and update patient and service data using EMIS, with full training provided.
• Schedule, allocate and amend appointments both face‑to‑face and by phone.
• Maintain accurate client files, process discharges and manage records in line with GDPR.
• Control stock using the PECOS system and ensure supplies are replenished.
• Provide general typing, data input and administrative support to multiple teams as required.

Required profile

• Excellent verbal and written communication skills.
• Ability to relate to a wide range of personalities and handle confidential information.
• Strong organisational skills with attention to detail.
• Willingness to undertake a minimum four‑week induction and training programme.

Required skills

• EMIS (electronic medical record system)
• PECOS (stock control system)

What we offer

• Permanent full‑time position (36 hours per week) with a clear shift pattern.
• Opportunities for professional development within the NHS.
• Supportive multi‑disciplinary environment in a community health setting.