Regulatory Advisor - Product Compliance

About the role

Selfridges is looking for a Regulatory Advisor to join its Product Compliance team within the Buying Division. The role assesses the suitability and compliance of products proposed by Buyers and supports the business in meeting Dangerous Goods, Age Restricted Sales and wider product compliance requirements. It requires regular weekly visits to the Birmingham campus.

Key responsibilities

• Support the management and approval or rejection of products, making sure they are correctly assessed and coded in line with internal policy and legislation.
• Consolidate and store documents such as Safety Data Sheets and Cosmetic FITPCs, keeping full traceability and flagging missing, conflicting or erroneous data.
• Manage and resolve queries with internal stakeholders (Buyers, Merchandising, Online Copy, Digital Trading, Product Lifecycle, Retail Ops, Supply Chain) and external partners (brands, suppliers, distribution centre).
• Audit hazardous flags in systems and online copy (UN Codes, UDA, RMS/Retek, Off List Checker, Set Up Utility report) so that data reaches the website and carrier accurately, and close issues in a timely way.
• Investigate complaints and escalate them when appropriate.
• Help create Standard Operating Procedures and audit online concession partner products and online copy for missing customer-facing flags.
• Deliver Dangerous Goods General Awareness and CBTA training, and run audits of stores, distribution centres and head office on storage, packaging, labelling, documentation and transport compliance.

Required profile

• Analytical, organised and able to multi-task under tight deadlines while paying attention to detail.
• Good communicator, able to influence and build relationships with stakeholders.
• Proactive, autonomous and able to own tasks.
• Knowledgeable in Dangerous Goods, Product Compliance and Age Restricted Sales requirements.
• Qualified or working towards DGSA and/or IATA Dangerous Goods qualifications (desirable).

Required skills

• Proficiency in Excel and other Microsoft Office software.
• Systems literacy.