Sales & Lettings Administrator

About the role

Join an independent estate agency in London as a Sales & Lettings Administrator. You will provide essential administrative support to both sales and lettings teams, ensuring smooth property transactions and tenant management.

Key responsibilities

• Prepare sales documentation and issue paperwork once properties are agreed for sale.
• Draft and send correspondence to buyers, sellers, solicitors and other parties.
• Update property listings on online portals and internal systems.
• Manage sales enquiries, arrange viewings and coordinate valuation appointments.
• Maintain accurate buyer and applicant records using CRM systems.
• Support AML checks and ID verification processes.
• Prepare tenancy agreements, referencing documents and move‑in paperwork.
• Coordinate tenancy administration, including check‑in and check‑out processes.
• Handle lettings enquiries from tenants, landlords and third parties.
• Assist with tenancy renewals and maintain compliance records such as safety certificates.

Required profile

• Previous experience as a Sales & Lettings Administrator, Property Administrator, Estate Agency Administrator, Lettings Administrator, Sales Administrator or Property Coordinator.
• Familiarity with estate agency and lettings processes is highly preferable.
• Strong written and verbal communication skills with a professional telephone manner.
• Proactive attitude and ability to take ownership of tasks.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Experience using property CRM systems

What we offer

• Competitive salary between £30,000 and £35,000 per year.
• Full‑time, office‑based role with a supportive team environment.
• Opportunities for professional development within a busy estate agency.