Secretary Receptionist – NHS Borders

About the role

The Secretary Receptionist provides essential administrative support to the P&CS Community Admin Team within NHS Borders. Working from the P&CS Office in Galashiels, you will ensure smooth day‑to‑day operations through effective secretarial duties and professional front‑desk service.

Key responsibilities

• Manage incoming telephone calls with a calm and courteous manner.
• Take accurate minutes at meetings and distribute them promptly.
• Maintain and organise electronic and paper records using Microsoft Office applications.
• Provide administrative assistance to the Community Admin Team Lead, Admin Supervisor and clinical staff.
• Schedule appointments, coordinate meetings and handle correspondence.
• Utilise and learn new administrative systems as required.
• Travel to designated sites using a personal vehicle when necessary.

Required profile

• SVQ/NVQ Level 3 Administrative qualification or equivalent experience.
• Proven secretarial experience, preferably in a healthcare or public sector environment.
• Excellent telephone etiquette and minute‑taking ability.
• Ability to learn and adapt to different administrative systems.
• Valid driving licence and access to a personal car.

Required skills

• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).

What we offer

• Fixed‑term contract for 12 months.
• 28.8 hours per week, Monday to Friday.
• Competitive hourly rate aligned with Agenda for Change.
• Opportunity to work within a supportive NHS team.