Senior Business Support Officer

About the role

The Senior Business Support Officer will join the Customer Experience team within the Corporate Landlord Service to support the new Asset Management System and Help Desk. This six‑month fixed‑term role combines financial administration with the coordination of reactive and preventative maintenance activities.

Key responsibilities

• Provide comprehensive financial business administration support using the council’s financial management system.
• Maintain daily help‑desk operations, directing reactive maintenance requests to the appropriate teams.
• Ensure planned preventative maintenance tasks are scheduled and completed via the asset management system.
• Liaise with internal stakeholders across the council and external partners to resolve issues and improve service delivery.
• Generate reports and updates on maintenance activities and financial transactions.

Required profile

• Team‑player who demonstrates curiosity, dedication, respect and ownership.
• Strong communicator able to build collaborative relationships with a variety of stakeholders.
• Ability to work independently while adhering to service standards and deadlines.

Required skills

• Proficiency with an Asset Management System (CMMS) for maintenance tracking.
• Experience using a Financial Management System for budgeting and reporting.

What we offer

• Hybrid working arrangements to balance office and home‑based work.
• Flexible working and flexitime options.
• Membership of the Local Government Pension Scheme.
• Generous annual leave entitlement.
• Opportunity to contribute to the improvement of public services in Bristol.