Senior Business Systems Analyst

About the role

Goodlord is looking for a Senior Business Systems Analyst to own and optimise Salesforce and other core business systems across Sales, Marketing, Support and Finance. You will work in a fast‑moving scale‑up environment, partnering with stakeholders to drive AI‑powered automation and deliver scalable solutions that improve operational performance.

Key responsibilities

• Administer, configure and automate Salesforce Sales Cloud to support business processes.
• Identify and implement AI and automation opportunities that streamline workflows.
• Gather requirements, map processes and translate business needs into scalable system designs.
• Manage system integrations and collaborate cross‑functionally to enhance operational efficiency.
• Influence product and strategy decisions by providing data‑driven insights.

Required profile

• Hands‑on experience with Salesforce Sales Cloud administration and automation.
• Proven track record of using AI or automation to improve operational efficiency.
• Strong analytical ability to gather requirements and design scalable solutions.
• Proactive, solution‑focused mindset with experience working in a changing, fast‑paced environment.

Required skills

• Salesforce
• Sales Cloud
• AI (Salesforce AI capabilities)
• Automation
• System integration

What we offer

• Hybrid working model – 2 days in the London office, 3 days remote.
• Great Place to Work certification and a dedicated development fund.
• Bi‑weekly coaching and wellbeing programmes.
• Opportunity to shape technology strategy in a high‑growth scale‑up.