Supply Chain & Operations Manager – Hybrid, London

About the role

We are seeking a highly organised Supply Chain & Operations Manager to join a fast‑growing women’s health and supplements e‑commerce brand. Working directly with the founders, you will help drive day‑to‑day operations, support rapid product expansion and build scalable processes.

Key responsibilities

• Manage daily communication with 3PL partners and suppliers.
• Coordinate inventory, deliveries and stock forecasting to sustain growth.
• Support supplier and manufacturer sourcing, fostering strong operational partnerships.
• Assist with new product launches from sourcing through production.
• Develop scalable systems, processes and AI‑driven operational efficiencies.
• Liaise with customer service and internal teams to convey operational updates.

Required profile

• Experience in operations, e‑commerce or supply chain.
• Background in e‑commerce platforms such as Shopify or TikTok Shop.
• Exceptional organisational skills and attention to detail.
• Strong commercial awareness and confidence working with data.
• Comfortable assisting customer‑service functions.
• Proactive, resourceful and eager to learn in a fast‑moving startup environment.

Required skills

• Shopify
• TikTok Shop

What we offer

• Competitive salary £35k‑£50k (depending on experience).
• Hybrid working model – 3 days in the office, 2 days remote.
• Equity options.
• 25 days annual leave plus bank holidays.
• Direct exposure to building and scaling a high‑growth e‑commerce brand.
• Significant ownership and responsibility from day one.
• Free gym membership (up to £100 per month).