Technical Support Specialist – CCTV, Gates & Security

About the role

This office‑based Technical Support Specialist role focuses on the CCTV, automatic gates and security sectors. You will join a well‑established company that provides full technical training and a clear career progression path, supporting customers with expert advice and technical solutions.

Key responsibilities

• Produce accurate quotations and coordinate production processes.
• Handle technical enquiries from customers, providing detailed product information.
• Assist the internal sales team with technical support and product knowledge.
• Maintain up‑to‑date documentation of technical specifications and customer interactions.

Required profile

• Background in engineering, technical support, or a related role within the CCTV, gates or security industry.
• Desire to work in an office environment rather than field‑based roles.
• Motivation to develop technical expertise through comprehensive training.

Required skills

• CCTV systems knowledge
• Automatic gate technology
• Security systems expertise

What we offer

• Salary between £30,000 and £35,000 per year plus quarterly bonuses.
• Full technical training and clear career progression.
• Pension scheme and 29 days of holiday.
• Early Friday finish and a supportive, family‑orientated work environment.