Telemarketing Executive – Customer Growth

About the role

We are looking for a Telemarketing Executive to generate high‑quality sales opportunities by contacting existing customers and promoting our UC products. You will play a key part in driving revenue growth through outbound calls, qualification and appointment setting.

Key responsibilities

• Generate high‑quality opportunities through outbound calling to existing customers.
• Identify and qualify prospects in line with campaign objectives and target profiles.
• Book qualified appointments and pass sales‑ready leads to the sales team.
• Build rapport with decision‑makers and confidently communicate product value.
• Follow up leads and maintain accurate CRM records to maximise conversion.

Required profile

• Experience in a target‑driven telemarketing, lead generation, sales or customer contact environment.
• Strong verbal communication, listening and questioning skills.
• Ability to build rapport quickly, handle objections and influence outcomes professionally.
• Good organisational skills with the ability to manage follow‑ups, callbacks and workload effectively.

Required skills

• CRM (customer relationship management) systems
• Telephony tools
• Microsoft Office applications