Telemarketing Representative – Customer Outreach

About the role

Crown Lift Trucks Ltd is seeking a Telemarketing Representative to be the first point of contact for customers interested in its material handling solutions. You will engage prospects by phone, live chat, and professional networking platforms, arranging follow‑up conversations with specialist sales representatives.

Key responsibilities

• Follow up inbound leads and conduct outbound calls to new, existing, and returning companies.
• Schedule appointments for field sales reps and maintain regular contact with customers.
• Update and manage the CRM system with accurate prospect information.
• Run targeted telephone campaigns to promote product updates and features.
• Use LinkedIn and InMail to research and engage potential leads.
• Perform proactive cold‑calling within assigned territories to generate new business opportunities.

Required profile

• Friendly, engaging personality with a strong telephone manner.
• Results‑oriented mindset and ability to work towards sales targets.
• Excellent attention to detail and data competency.
• Ability to collaborate with sales teams and support company revenue goals.

Required skills

• Proficient use of Microsoft Word, Excel, and Outlook.
• Experience with CRM systems for data entry and management.
• Comfortable using LinkedIn for lead generation and outreach.

What we offer

• A motivated, dynamic team with a transparent culture.
• Comprehensive four‑week training program to develop telemarketing expertise.
• Competitive salary and a structured work schedule (Monday‑Thursday 8:00‑4:30 / 8:30‑5:00, Friday 8:00‑4:00).