This job is no longer available
This job expired on 28/09/2026. It no longer accepts applications.
Temporary Customer Care Executive – Maternity Cover
Office Angels · London
Job description
About the role
Join a premium pet food brand as a Temporary Customer Care Executive, covering a maternity leave. You will be the primary point of contact for customers, delivering fast, friendly, and professional support across multiple channels.
Key responsibilities
- Respond promptly to customer emails, ensuring all inquiries are resolved efficiently.
- Answer inbound calls with a courteous tone, providing information and troubleshooting issues.
- Engage with customers on social media platforms, addressing questions and comments in a timely manner.
Required profile
- Excellent written and verbal communication skills.
- Strong problem‑solving ability and a customer‑first attitude.
- Previous experience in a customer service or similar role is a plus.
- Comfortable navigating email and social media platforms.
Required skills
What we offer
- Flexible hours to help balance personal commitments.
- Supportive team environment with enthusiastic colleagues.
- Valuable experience in a reputable brand, with potential for extension based on performance.
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Office Angels
London