Welfare Consultant

About the role

The University of Exeter is seeking a flexible and adaptable Welfare Consultant to join its dedicated student support team. This full‑time, permanent position will be campus‑based and involves occasional evenings and weekend work.

Key responsibilities

• Liaise with GPs, NHS, mental health services and the university Wellbeing team.
• Act as the first point of contact for students in acute emotional distress, including crisis and suicidality.
• Provide rapid, tailored support, sign‑posting and referrals to specialist services.
• Coordinate responses for students with personal difficulties and work closely with disability services.
• Collaborate with university departments, Student Finance, Access Centres and external agencies.

Required profile

• Highly qualified practitioner with substantial experience in mental‑health support for students.
• Resilient, solution‑focused attitude with strong interpersonal skills.
• Commitment to safeguarding, inclusive practice and widening access.
• Ability to assess and manage risk within a multi‑disciplinary team.

Required skills

• Experience delivering psycho‑social interventions and case management.
• Excellent communication and negotiation abilities.

What we offer

• Starting salary from £43,482 per annum (Grade F) depending on experience.
• Permanent contract with opportunities for professional development.
• Supportive environment committed to student wellbeing.
• DBS check required.