Wholesale Coordinator – Wholesale & Partnerships Support

About the role

The Wholesale Coordinator will support Carl Friedrik’s wholesale and partnership function, handling order processing, partner data, deliveries, reporting and day‑to‑day coordination. The role also assists with dropshipper management and contributes to account growth.

Key responsibilities

• Support the full wholesale order cycle, from PO to invoicing, delivery, and after‑sales service.
• Act as the first point of contact for wholesale and corporate partners, providing timely and accurate support.
• Maintain accurate records across systems, including orders, pricing, inventory, and contacts.
• Prepare sales materials such as lookbooks, line sheets, order forms, ATS lists, and newness presentations.
• Coordinate regular account check‑ins and maintain strong relationships with key partners.
• Monitor account performance against agreed commercial terms and ensure alignment with brand and marketing standards.
• Organise and present sales data, performance metrics, and account summaries.
• Collaborate with operations, logistics, and finance teams to ensure smooth partner experiences.
• Assist with trade‑show preparation, follow‑ups, and general wholesale coordination.
• Support dropshipper management and partner integrations across relevant platforms.

Required profile

• 2+ years’ experience in account coordination, sales support, or wholesale operations.
• Highly organised with strong attention to detail and ability to manage multiple deadlines.
• Commercially minded with a proactive approach to supporting account growth.
• Positive, collaborative team player eager to learn and contribute.

Required skills

• Strong Excel / Google Workspace skills.
• Experience with platforms such as Shopify, Xero, and/or dropshipping tools (e.g., Mirakl).
• Familiarity with inventory systems, order management platforms, or CRM tools (a plus).

What we offer

• Competitive salary.
• Contributory pension scheme.
• Annual company trip and regular team social events.
• Flexible location – London, Barcelona or remote, with premium working spaces in Central London and Barcelona.
• Funding for learning and professional development.