Account Manager – FCA Regulated Financial Services

About the role

Join Fortrade’s conversion team in Watford and work with inbound leads who have already expressed interest in our FCA‑regulated CFD and Forex platform. You will build genuine relationships, guide prospects through account creation and activation, and help them understand our products and educational services.

Key responsibilities

• Engage with inbound leads via phone and email, providing clear, fair information about the platform.
• Support clients through the full onboarding process, from registration to live account activation.
• Maintain accurate records of interactions and outcomes in the CRM system.
• Collaborate with the wider sales and compliance teams to ensure FCA‑compliant communication.

Required profile

• Excellent verbal and written communication skills; a natural, warm communicator.
• Resilience under pressure and ability to handle objections.
• Strong desire to grow and progress within a sales environment.
• Coachable attitude and willingness to follow a proven system.
• Commitment to ethical conduct and FCA compliance standards.

Required skills

What we offer

• One week fully paid in‑house training before handling calls.
• Performance‑based commission from the first conversion.
• Weekly and monthly team incentives, plus annual salary review.
• Fast‑track progression to Senior Account Manager with higher earning potential.
• Permanent full‑time contract in an onsite office environment.