Administrator – Office & Compliance Support

About the role

We are looking for a proactive and highly organised Administrator to join our busy team in Crewe. The role involves handling customer data, ensuring compliance documentation is up‑to‑date and providing general administrative support in a fast‑paced environment.

Key responsibilities

• Update customer accounts and maintain accurate personal information.
• Manage dedicated mailboxes and communicate updates to customers.
• Carry out document checks (insurance, MOT, tax) to meet legislative compliance.
• Perform driving licence verifications.
• Retrieve and process data on request.
• Maintain and update internal database systems.
• Liaise with internal departments to ensure smooth processes.
• Undertake general administrative duties as required.

Required profile

• Highly organised with strong attention to detail.
• Confident working with data and administrative systems.
• Excellent communicator, comfortable liaising with customers and internal teams.
• Reliable, proactive and able to manage a varied workload.
• Previous administrative experience is beneficial but not essential.

Required skills

What we offer

• Competitive salary of £27,000‑£28,500 per annum.
• Monday‑to‑Friday office hours with no weekend work.
• Hybrid working – work from home every Friday.
• Supportive and collaborative team environment.
• Opportunities to develop administrative and compliance experience.