Assistant Secretarial Services Manager – Legal Firm

About the role

The Assistant Secretarial Services Manager will support the Head of Secretarial Services in leading a busy legal practice group. Reporting directly to the Secretarial Services Manager, you will oversee a team of roughly 20 secretarial professionals, balancing office and home‑working arrangements.

Key responsibilities

• Provide day‑to‑day leadership and guidance to the secretarial team.
• Coordinate workload distribution across office and remote settings.
• Ensure high‑quality delivery of secretarial services to lawyers and clients.
• Monitor performance metrics and drive continuous improvement.
• Act as a point of escalation for complex client or internal queries.

Required profile

• Minimum three years of people‑management experience, preferably in a legal or professional services environment.
• Proven ability to lead teams of 15+ staff members.
• Strong organisational and communication skills.
• Experience working in a hybrid (office/home) model.

Required skills

• Leadership and team‑management capabilities.
• Knowledge of legal secretarial processes and documentation.
• Proficiency with standard office software (e.g., Microsoft Office).

What we offer

• Competitive salary up to £68,000 per annum.
• 50/50 hybrid working pattern.
• Comprehensive benefits package.
• Opportunities for professional development within a leading law firm.