BMS Support Engineer

About the role

Clear is recruiting, through an established Building Management Systems (BMS) business, a BMS Support Engineer to join its technical team in Glasgow. The business supports clients with the ongoing operation, maintenance and optimisation of their building automation systems. The role suits someone with a background in BMS engineering who enjoys technical problem-solving, troubleshooting and supporting customers.

Key responsibilities

• Provide technical support to clients across a range of BMS and building controls systems.
• Diagnose and troubleshoot BMS software, hardware, networking and communication issues.
• Support customers with faults, alarms, graphics, controllers and field devices.
• Assist with remote diagnostics and investigate issues on live installations.
• Identify opportunities to improve system performance, reliability and efficiency.
• Support BMS engineers and service teams with complex technical issues.
• Assist with system modifications, software updates, upgrades and configuration changes.
• Advise customers on BMS operation, functionality and optimisation.
• Maintain records of technical queries, fault investigations and resolutions.
• Liaise with internal engineering teams, project managers and external suppliers.

Required profile

• Previous experience in a BMS, building controls or building automation engineering role.
• Strong technical understanding of BMS systems, architecture and controls.
• Good understanding of HVAC controls, plant operation and building services.
• Experience fault-finding and troubleshooting BMS hardware, software and communication issues.
• Strong problem-solving skills and a customer-focused approach.
• Good communication skills, able to explain technical issues clearly.

Required skills

• BMS platforms such as Trend, Siemens, Schneider, Tridium Niagara, Honeywell or Distech.
• Advantageous: knowledge of BACnet, Modbus or KNX protocols.

What we offer

• Salary of £45,000 - £55,000.
• Car allowance, bonus, healthcare, pension and other package elements.