Booking Coordinator – Operations & Scheduling

About the role

VPss are partnering with a unique Fleet CCTV provider to recruit a Booking Coordinator who will work closely with the business owner and team leaders to book and manage a team of Field Engineers, oversee day‑to‑day operations and drive continuous improvement across the organisation.

Key responsibilities

• Identify, set, measure and achieve strategic and short‑term performance goals.
• Achieve or exceed expected targets.
• Manage diaries and coordinate schedules for field engineers.
• Liaise with owners, directors and third‑party engineers.
• Create, implement and improve business plans, processes and procedures across operations teams.
• Support continuous‑improvement initiatives throughout the business.
• Act as the “go‑to” person for new projects.
• Promote employee engagement, a positive working environment and a customer‑outcome‑focused culture.

Required profile

• Minimum 2 years of relevant experience within the industry.
• Willingness to go the extra mile and do what’s needed to get the job done.
• Ability to work remotely across the UK.
• Strong organisational and communication abilities.

What we offer

• Base salary of £35,000‑£40,000 per year.
• Company incentives and bonuses.
• Career growth opportunities.
• Fully remote working arrangement.