Broker Sales Support – Volkswagen (Stockport)

About the role

Join a leading automotive group as a Broker Sales Support professional, helping to manage and grow broker sales opportunities for Volkswagen in Stockport. You will deliver an excellent customer experience by overseeing vehicle preparation, delivery and documentation while supporting the broker network.

Key responsibilities

• Take full ownership of preparing and delivering fleet vehicles to customers.
• Verify vehicle specifications and ensure they match customer orders.
• Coordinate delivery packs, notify customers of vehicle status and arrange PDI with the Service department.
• Maintain complete and accurate documentation before delivery.
• Provide quoting support for the broker network and upload finance documents and order forms into Fleetbase.
• Conduct compliance checks and chase delivery confirmations to minimise vehicle on‑site time.

Required profile

• Sales experience, preferably within the automotive sector.
• Proven ability to interact with internal and external customers and deliver exceptional service.
• Highly organised with strong attention to detail.
• Comfortable using multiple IT systems.

Required skills

• Fleetbase (vehicle fleet management system)

What we offer

• 33 days of annual leave (including bank holidays).
• Exclusive retail discounts on new and used cars, servicing and more.
• Company pension scheme and share purchase plan.
• Family‑friendly policies, cycle‑to‑work scheme and flexible working options.
• 24/7 healthcare support for you and your family.
• Paid volunteer day and continuous training and development opportunities.