Care Home Administrator

About the role

Alan Morkill House, a residential home for the elderly and people with dementia run by Gold Care Homes, is looking for a Care Home Administrator. The home has 49 studio flats and is located near North Kensington Memorial Park, close to Ladbroke Grove and Portobello. The post covers reception, correspondence, record keeping and administrative support to the Home Manager and Deputy Manager.

Key responsibilities

• Provide a telephone and reception service to the public, relatives and visitors, answering calls, recording messages and greeting visitors
• Handle general correspondence, telephone enquiries, record keeping and take minutes of meetings
• Support the Home Manager and Deputy Manager with diary management, meeting coordination and corporate/strategic objectives
• Coordinate the duty rota and liaise with bank and agency staff when needed
• Sort and distribute mail throughout the home
• Support recruitment by ensuring paperwork and documentation are complete
• Keep accurate records of residents' documentation, including financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices
• Provide financial invoicing to clients or next of kin, chase late payments and give monthly summaries of invoices issued and payments received to Head Office
• Maintain records of client admissions, hospitalisations and discharges so charges are invoiced correctly
• Process Social Services Assessment forms and liaise with the Social Services Finance department; prepare monthly management information for the line manager
• Prepare and submit petty cash and wage totals monthly, match supplier invoices against delivery notes and obtain authorisation before payment
• Prepare and maintain stationery orders, stock and records, and attend training as required

Required profile

• Ability to provide a welcoming and professional service to internal and external customers
• Commitment to confidentiality of clients, staff and business
• Willingness to attend training courses and sessions as required

Required skills

• Microsoft Office, used to type written and recorded material to corporate standards

What we offer

• Salary of £30,000 per annum
• Employee of the Month award
• Long term service awards
• Blue Light Card
• Professional development
• Refer a Friend scheme