Cargo Liaison Executive - London Gatwick

About the role

Emirates is hiring a Cargo Liaison Executive for its London Gatwick flights. The role works closely with the ground handling agent (GHA) to set build instructions for all Emirates flights, coordinate cargo loading and ensure export documentation meets flight safety requirements.

Key responsibilities

• Specify build instructions for all EK flights and ensure adequate resources and Sky Cargo requirements are met for London Gatwick flights
• Liaise with EK Passenger Services and airline load control to maximise cargo space and revenue
• Ensure correct export documentation and complete, accurate data capture in NGSC, with flights verified and departed on time
• Attend the ramp, monitor cargo coordination and inform the Airport Services Officer of non-cargo problems
• Respond to fluctuating load requirements caused by passenger check-in and achieve maximum cargo uplift on departure
• Ensure import/export cargo, courier and mail are loaded correctly and paperwork and freight are handed over; dispatch post-flight information promptly
• Monitor import cargo breakdown and resolve problems with the GHA, EK Cargo Reservations and Head Office
• Represent Emirates at operational meetings with service providers and arrange ground distribution across the UK
• Monitor ULD, FCC/FCB stock levels and complete projects directed by the Cargo Officer and Cargo Operations Manager
• Be ready to work at any of the three London airports if requested

Required profile

• Thorough knowledge and experience in cargo operations
• Knowledge of dangerous goods regulations and weight and balance procedures
• Hands-on experience performing 4-eye duties on freighters
• Ability to communicate effectively at all levels, work under pressure and solve problems proactively
• Fluent spoken and written English
• Valid driving licence
• Minimum 1 year of service with the company or in the current position
• Legal right to live and work in the UK; the company does not help obtain work permits

Required skills

• Microsoft Office, including Excel
• SITA IV

What we offer

• Competitive basic salary with shift, transport and meal allowances
• Guaranteed bonus every November and a non-contractual profit share in May
• Private medical insurance, health cash plan and employee assistance programmes
• Discounted flights and hotels worldwide