Claims Adjuster – Casualty & Liability

About the role

We are looking for a Claims Adjuster to manage casualty and liability claims across a varied portfolio that includes UK, Ireland and international exposures, with some US matters. The role suits professionals with experience in third‑party casualty or liability claims, whether from an insurer, Lloyd’s market, adjusting background, or legal practice.

Key responsibilities

• Manage a caseload of casualty and liability claims within agreed authority levels.
• Review policy coverage, liability and quantum for third‑party claims.
• Handle UK, Ireland and international claims, including exposure to US casualty matters.
• Set and maintain accurate reserves in line with internal procedures.
• Liaise with brokers, clients, underwriters, lawyers, loss adjusters, TPAs and other market professionals.
• Monitor claim developments and ensure efficient progression.
• Maintain accurate claims records and document all activity appropriately.
• Support reserve reviews and provide clear updates on key claim movements.
• Identify issues, trends or potential risks and escalate where appropriate.
• Work closely with underwriting and wider business teams to share claims insight.
• Contribute to claims projects, process improvements and wider team initiatives.

Required profile

• Experience handling casualty, liability or related third‑party insurance claims.
• Alternatively, experience as a solicitor or associate within insurance litigation, casualty, liability or coverage work.
• Good understanding of claims handling, legal principles and insurance policy response.
• Confidence assessing coverage, liability, quantum and reserving.
• Strong communication skills with the ability to work effectively with brokers, lawyers, adjusters, TPAs and internal stakeholders.
• Excellent attention to detail and ability to manage competing priorities.
• Proactive and commercial approach to claims resolution.
• Progress towards ACII or another relevant professional qualification is beneficial but not essential.

Required skills