Clinical Administrator

About the role

We are seeking a Clinical Administrator to support a well‑established healthcare practice in Hove. The position blends front‑of‑house reception duties with comprehensive office and patient administration, ensuring the practice runs smoothly and efficiently.

Key responsibilities

• Answer and manage patient enquiries by phone, email and in person.
• Monitor and respond to internal company emails.
• Maintain patient records using the Exact dental software.
• Prepare and dispatch correspondence to patients and dentists.
• Schedule and confirm patient appointments.
• Process patient payments and handle financial transactions.
• Conduct regular patient audits to ensure data accuracy.
• Provide reception cover and general front‑desk support.
• Perform office duties such as stock ordering and filing.
• Assist with ad‑hoc tasks that support practice efficiency.
• Attend practice meetings and complete mandatory training (medical emergencies, CPR).

Required profile

• Preferable experience in a medical or clinical environment.
• Natural, confident communication skills.
• Excellent literacy and accurate typing ability.
• Strong attention to detail.
• Conscientious approach with a strong team ethic.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Experience using Exact dental software.

What we offer

• 6‑month fixed‑term contract with the possibility of permanent employment.
• Competitive salary of £27,000‑£28,000 per year.
• Standard Monday‑Friday hours (8:30 am – 5:30 pm).
• Supportive and professional team environment.
• Ongoing training, including medical emergency and CPR certification.