Credit Controller – Full‑time, Office‑based

About the role

We are seeking an experienced Credit Controller to join our busy finance team in Ruislip. The role is 100% office‑based, Monday to Friday, and focuses on managing the sales ledger and accounts receivable function.

Key responsibilities

• Monitor and act on a shared accounts email inbox.
• Contact customers to ensure overdue invoices are settled promptly.
• Reconcile customer accounts and provide supporting documentation when required.
• Provide reception cover on a rota during lunch periods.
• Build and maintain strong relationships with customers, sales, and customer service teams to resolve disputes.
• Negotiate payment plans where necessary.
• Generate sales reports and aged accounts payable.
• Allocate BACS payments and calculate annual rebates.
• Prepare aged accounts receivable for month‑end reporting.
• Support other departments with ad‑hoc duties during peak periods.

Required profile

• Motivated with a strong work ethic.
• Excellent organisational skills and attention to detail.
• Strong written and verbal communication abilities.
• Ability to work independently under pressure and meet strict deadlines.
• At least 1 year of relevant credit control or sales ledger experience.

Required skills

• Proficiency in Microsoft Excel (including VLOOKUP and pivot tables).
• Experience with Microsoft Office suite.
• Working knowledge of Business Central (advantage).