Customer Advisor – Temporary Part‑Time Role

About the role

We are seeking a Customer Advisor to support a busy purpose‑built student accommodation in Cambridge on a temporary, part‑time basis. The role involves front‑of‑house duties, assisting residents and visitors, and providing excellent service during a four‑week assignment.

Key responsibilities

• Deliver a professional and friendly front‑of‑house service to residents and visitors.
• Respond to resident enquiries in person, by telephone and email.
• Assist with resident arrivals, departures and general administration.
• Handle parcels and deliveries, maintaining accurate records.
• Update internal systems and support the site team with day‑to‑day administrative tasks.
• Ensure reception and communal areas remain welcoming and presentable.

Required profile

• Previous customer service or reception experience (preferred).
• Excellent communication and interpersonal skills.
• Well‑organised with strong attention to detail.
• Ability to work independently and as part of a team.
• Positive, professional and proactive attitude.

Required skills

• Microsoft Office

What we offer

• Hourly rate of £13.50.
• Temporary four‑week contract, Friday afternoons (12:30 pm – 3:30 pm).
• Opportunity to work in a dynamic student‑focused environment.