Customer Assistant Online (Part-Time)

About the role

Sainsbury's is hiring a part-time Customer Assistant Online for its Fulham Wharf store in London (SW6 2SY). This is a fixed-term assignment of 12 hours per week, paid at £14.54 per hour, ending on 9 January 2027. Shifts are planned within the availability window shown and shared three weeks in advance.

Key responsibilities

• Put customers first with thoughtful, friendly and helpful service
• Help customers wherever needed, such as filling shelves, picking orders, serving customers and selling products
• Use digital tools to do the job well and improve the customer experience
• Organise and move stock, keep shelves tidy and clean, and move heavy loads to the right place
• Build knowledge of products, services and promotions to recommend them confidently

Required profile

• Above the school-leaving age in your country
• Right to work in the UK
• Age 18 or over if the shift window includes work before 6.00am or after 11.00pm
• Friendly, enthusiastic about helping customers, able to thrive in a fast-paced, physical environment
• Team player who is flexible and open to learning new digital tools

What we offer

• Discount card: 10% off at Sainsbury's, Argos, Tu and Habitat after 4 weeks, rising to 15% on Fridays and Saturdays
• Holiday entitlement based on hours worked
• Pension and life cover, with employer matching
• Share schemes, discounts on eating out and holidays, and wellbeing and financial support options