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Customer Service Administrator – 12 month FTC

Think Specialist Recruitment · Watford

Hybrid 🇬🇧 English

Job description

About the role

We are seeking a Customer Service Administrator to join a fast‑growing, award‑winning team in Watford. The position is a 12‑month fixed‑term contract with hybrid working after an initial training period at the office.

Key responsibilities

  • Handle customer enquiries promptly and keep customers informed throughout the process.
  • Understand individual customer needs and provide tailored support.
  • Respond to incoming emails and return phone calls with required information.
  • Build and maintain relationships with internal and external stakeholders.
  • Collaborate effectively as part of a team.

Required profile

  • Previous experience in a customer service role within an office environment.
  • Strong relationship‑building and communication skills.
  • Administrative experience.
  • Team‑player attitude.
  • Ability to commute to the Watford office (hybrid working after training).

Required skills

    What we offer

    • Salary of £31,380 per year.
    • Enhanced pension with up to 15% employer contribution.
    • Discretionary bonus.
    • Private healthcare.
    • Hybrid working arrangement.

    Questions fréquentes

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    Published 2 months ago

    32 views · 0 interested

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    Think Specialist Recruitment

    Watford