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This job expired on 28/09/2026. It no longer accepts applications.
Customer Service Advisor – Southend-on-Sea
JLD Recruitment Ltd · Southend-on-Sea
Job description
About the role
We are looking for a Customer Service Advisor to join our growing team in Southend‑on‑Sea. You will be the first point of contact for customers, delivering a friendly and efficient service via phone and email.
Key responsibilities
- Answer customer enquiries by telephone and email.
- Provide accurate, timely information and updates.
- Record and update customer details in internal systems.
- Liaise with internal departments to resolve queries.
- Meet agreed service standards and performance targets.
Required profile
- Previous experience in a customer service or call centre environment.
- Excellent communication and listening skills.
- Strong attention to detail and accurate data‑entry ability.
- Confidence using computer systems and learning new processes.
- Positive, proactive attitude and ability to work as part of a team.
- Well‑organised and able to manage a busy workload.
Required skills
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JLD Recruitment Ltd
Southend-on-Sea
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