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This job expired on 27/09/2026. It no longer accepts applications.
Customer Service Representative (Medical Devices)
Huntress · Sittingbourne
Job description
About the role
We are looking for a Customer Service Representative to join a fast‑growing medical devices company in Sittingbourne. You will be the first point of contact for customers, handling enquiries and ensuring a smooth, professional experience in a regulated environment.
Key responsibilities
- Answer customer enquiries via phone and email promptly.
- Process orders accurately and keep records up to date.
- Provide product information and support, resolving issues in a timely manner.
- Collaborate with internal teams such as sales and logistics to fulfil customer requests.
- Maintain accurate customer records in the company’s systems.
Required profile
- Previous experience in a customer service or support role.
- Strong communication and organisational abilities.
- High attention to detail and ability to work in a fast‑paced environment.
- Right to work in the UK.
Required skills
- Proficiency with Microsoft Office.
What we offer
- Competitive salary of £28,000 per year.
- Monday‑to‑Friday onsite work schedule.
- Supportive team environment with opportunities for progression.
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Huntress
Sittingbourne
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