Director, Crisis & Litigation, Strategic Communications

About the role

FTI Consulting is a global expert firm for organisations facing crisis and transformation, working with multinationals, law firms, banks and private equity firms. Its London-based Crisis & Litigation team supports clients in preparing for and responding to threats such as cyber-security incidents, major operational disruptions, legal disputes and high-profile reputational issues. As Director in the Strategic Communications segment, you will help deliver crisis communications support and crisis management preparedness services.

Key responsibilities

• Advise on reputation management strategies and develop crisis communications responses to live client issues
• Advise clients on communications strategies during complex legal disputes
• Assess crisis readiness and identify improvements to client crisis plans and processes
• Lead the design and delivery of crisis training and simulation exercises for clients
• Play a central role in business development, including leading proposals, drafting thought leadership and contributing to team marketing events

Required profile

• Relevant work experience in an agency, consultancy or in-house corporate affairs role
• Understanding of and genuine interest in crisis communications, litigation communications and crisis management
• Preferred: demonstrated experience with live crisis matters, reputation management and executing a crisis communications strategy
• Preferred: experience of designing crisis plans, training and simulation exercises
• Preferred: litigation communications experience (not required)

Required skills

• Strong written and verbal communication and presentation skills
• Comfort operating in uncertain, fast-paced environments on live issues
• Inquisitive, able to juggle competing priorities

What we offer

• A dedicated coach for regular mentoring and coaching sessions
• Professional development programmes covering leadership, growth and certifications
• Tailored programmes for key career milestones
• Work alongside senior leaders and within an international team