Dispatch Administrator – Admin/Dispatch Assistant

About the role

Join our team as an Admin / Dispatch Assistant, playing a vital part in daily dispatch operations while providing essential office support. You will work closely with the logistics team to ensure accurate documentation and smooth communication with customers and internal stakeholders.

Key responsibilities

• Raise Proof of Delivery (POD) documentation.
• Handle daily dispatch activities with precision.
• Answer incoming telephone calls and resolve queries professionally.
• Respond to customer and internal queries via email.
• Carry out general office administration duties as required.
• Support Health & Safety administration tasks.
• Maintain accurate records and filing systems.

Required profile

• Friendly, detail‑oriented and reliable.
• Strong written and verbal communication skills.
• Organised approach with the ability to meet deadlines.
• Team‑player who can collaborate effectively.
• Ability to multitask in a fast‑paced environment.

Required skills

• Microsoft Excel
• Microsoft Word

What we offer

• Full training to set you up for success.
• A friendly and supportive working environment.
• Opportunities for personal and professional growth.
• Team‑building activities and social events.